Managing the Processing Queue
Click the Processing Queue icon in the Application toolbar.
Scanned form images are uploaded into the Processing Queue, where
they are temporarily stored while waiting to be sent to the Incoming
images table in FormReturn server's Form Processor.
Uploading Images
Unprocessed Images
The Form Processor
Unidentified Images
Reprocess Unidentified Images
Uploading Images
The Upload Image or Upload Folder buttons in the Unprocessed panel are used to manually upload your scanned form images to the Processing Queue. Images are stored in the Unprocessed Images table until being sent one at a time to the form processor.
- Click the Upload Image button to upload a single scanned image. Choose the image from your computer's directory.
- Click the Upload Folder button to upload a folder of form images from
your computer.
If a large number of images are uploaded at once they will show as a list in the Unprocessed Images table, until they have been sent to the incoming images table in FormReturn's server.
Unprocessed Images
Any uploaded images still waiting to be processed will queue in the Unprocessed Images table.
Because each image usually takes only a few seconds to process, you
often won't notice them in the Unprocessed Images Table. You can look
for them in Captured Data.
If any images haven't been processed then look for
them in the Unidentified Images table.
The Form Processor
Images are sent in turn to the Form Processor in FormReturn's server .
The Queue Information in the server, is a timer showing the rate at which images are being processed and the estimated time left.
Unidentified Images
If the detection of any of the barcodes is broken, the form image
will be put into the Unidentified images folder.
This could be because the
scan quality of the image is poor or something else is interfering with detection of one or all of the barcodes.
Failure Reason: A reason will be given for why the image wasn't identified.
- Unable to locate Form ID - The form ID barcode couldn't be detected.
- Unable to locate Segment barcodes - The segment barcodes couldn't be detected.
- Unable to locate Form page barcode - This means the publication the form image belongs to, no longer exists in Captured Data, so the Form ID barcode has nothing to reconcile with.
Unidentified Images can be manually Reprocessed to make FormReturn recognize the barcode and send the image to the form processor.
Reprocessing Form Images
The Reprocessor in the unidentified images folder, is used to manually over-ride detection errors with the Form ID or Segment barcodes.
The response data can then be processed and sent to Captured Data.
If your forms are often throwing errors, you should do a test preview to make sure your scanner's settings are correct before scanning your forms.
To reprocess an Unidentified image.
- Select the unrecognized Image from the Unidentified Images table.
- Click the Reprocess button in the Unidentified panel.
An error dialog will open with the reason why the image wasn't identified.
Unable to locate Form ID
Unidentified Segment Barcodes.
Unable to Validate Form page barcode.
Reprocess - Unable to locate Form ID Barcode.
Locate the Form Page ID
Detect Segment Area
Detect Response Data
Save the Detected Response Data
Locate the Form Page ID
The 'Select Published Form Page' dialog will open.
- Locate the Published form ID for the unidentified image.
To find the image, type
the Form page ID into the Form Page ID field - Eg.
1388. (To find the form page
ID, look at the image preview of the form - The form ID is the first 4 digit number of the Form ID barcode )
- Click the Search button.
- Click Yes
- The form image will open in the Reprocess window.
Detect Segment Area
The segment part of the form and the fragments should have been automatically detected, or you can detect it manually.
Manually detect the segment
- If the segment area isn't selected you can manually select it:
- Click Select Segment Area in the toolbar at the top.
- Select the segment exactly by using your mouse to outline the segment from the top right segment barcode to the bottom left segment
barcode.
- Make sure the fragments (outlined in red) are aligned
properly with the checkboxes.
Click here>> if the Fragments aren't aligned
Detect Response Data
- Click the Detect Data button in the Detection panel.
- Check to see if the response data detected is correct. Click here>>If the Response data isn't properly detected
Save the Detected Response Data
Click Yes
The processed response data will be stored in Captured Data.
Reprocess - Segment Barcodes not Found.
Click OK and the dialog called Select Published Form Page will open.
Locate Form Image
Detect Segment Area
Detect Data
Save Detected Data
Locate Form Image
The form images with errors are marked with a red flag.
To choose the image you want to Reprocess:
- Double Click on the Publication name in the dialog, to open the drop down menu of forms.
- Double Click on the Form ID to open the drop down menu of form pages.
- Double Click on the form to open it in the Reprocessor window.
The form image will open in the Reprocessor application window.
Detect Segment Area
The segment area of the form should alread be automatically detected.
Manually Detect the Segment Area.
If the segment area isn't detected, do it manually by Clicking on Select Segment Area in the toolbar at the top. Select the segment by dragging from the top right segment barcode to the bottom left segment barcode, making sure the fragments (outlined in red) are aligned properly with the checkboxes.
In this example the image was unidentified because the segment barcode couldn't be detected.
Detect Data
- Click the Detect Data button in the Detect panel.
- Check to see if the response data detected is correct.
If the Response data hasn't been detected properly Click here>>
Save Detected Data
- Click Save.
The response data will be stored in Captured Data.
Unable to Validate Form Page barcode.
The publication this form image belongs to, is no longer stored in Captured Data.
The form template the image belongs to, will have to be re-published before the image can be reprocessed.
The image can then be reprocessed in the same way as Reprocess - Unable to locate Form ID Barcode.
If Fragments aren't aligned
The fragments in this image aren't aligned with each other. The ID grid doesn't align with the question Mark Areas.
To overcome this problem, increase the Fragment padding.
This will make the fragment detection area bigger so that all the fragment edges on the segment are aligned with the checkboxes.
Segment Area Selection Settings
To manually detect the response data from the checkboxes.
- Double click on the form image in the reprocessing screen.
The 'Segment Area Selection Settings' dialog will open.
- Click the Detect Data button.
- To choose the correct checkbox response, click on the question fields one at a time and select the correct checkbox in Captured Data Values.
- When you have finished correcting the response data - Click Update