(FAQ22.md)

Question:

I have had to formatted my Windows PC and need to reinstall FormReturn, how do I get my Database back?

Reinstalling FormReturn is quite simple and retrieving your Database if you have backed it up also very simple.

  1. To download latest version of FormReturn go to website, and fill out details, select your platform - click download - http://www.formreturn.com/download
  2. If you have backed up your Database prior to formatting your PC. Go to website and follow directions to restore Database back to how you saved it. http://www.formreturn.com/support/backup
    • Press the Windows key and the R key at the same time. This should show the Run dialogue
    • Type the following in: explorer "%userprofile%\AppData\Local
    • Extract the Zipped file into FormReturn folder